Bracelets

Accessories

FAQ

How long will it take to receive my order?

Orders are typically processed within 2–3 business days. Delivery times vary depending on your location

Domestic Shipping: 7–10 business days
International Shipping: 14–21 business days


My item arrived damaged. What should I do?


We’re so sorry! Please contact us at sstadejewelry1@gmail.com within 48 hours of delivery with photos of the item and packaging, and we’ll make it right.

Do you ship internationally?

Yes, we ship worldwide! Shipping rates and times vary depending on your country. Duties or customs fees (if any) are the responsibility of the buyer.

How can I track my order?


Once your order is shipped, you'll receive a tracking number by email so you can follow your package every step of the way.

Returns/Refunds & Exchange Policy

Returns

We accept returns within 14 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 7–10 business days

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at sstadejewelry1@gmail.com